We want every purchase from Nona Select to be a great experience. Below are our clear policies on cancellations, refunds, and returns.
Order Cancellation
You may cancel your order at no charge any time before it ships. Once an order has been shipped, it can no longer be canceled, but it will qualify for return under our policy below. To cancel or modify an order, please contact us within 12 hours of placing it.
Refunds & Satisfaction Guarantee
Your satisfaction is our top priority. Every order is backed by the following guarantees:
Full refund if you don’t receive your order
Full refund if your order does not arrive within the stated delivery timeframe
Full or partial refund if the item is not as described or arrives damaged
Full refunds are not available if non-delivery is caused by:
An incorrect or undeliverable shipping address you provided
Customs refusal or delays beyond our control
Force majeure events (natural disasters, strikes, etc.)
30-Day Money-Back Guarantee
All products sold on www.nonaselect.com are covered by our 30-day money-back guarantee. If you are not completely satisfied with your purchase, simply contact us within 30 days of delivery and we will arrange a refund or replacement — no questions asked.
You are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Items must be unused, in original packaging, and in resellable condition.
Do not ship anything back to us until we provide return instructions and authorization.
